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Mobile E-Mail @ Hood

Jump to:  • Basic Needed Information • Students • Faculty & Staff • POP/IMAP

Note: Hood does not recommend nor support any specific mobile e-mail method for students, faculty or staff. However, we do provide basic guidelines/instructions on connecting to Hood's e-mail infrastructure. Should you need further assistance, please contact the Hood Helpdesk at 301-696-3622.

You can set up your mobile phone to access your e-mail, calendar information, contacts, and tasks. If your mobile phone or device supports Exchange ActiveSync (also referred to as Exchange e-mail), POP3, and IMAP4, you can choose which type of account to set up.  The preferred method to access your email at Hood is Exchange ActiveSync  which is designed to synchronize e-mail, calendar, contact, task, and other information. POP3 and IMAP4 connections are available but are designed to send and receive e-mail messages only.  Most smart-phone operating systems allow for Exchange ActiveSync.

Basic Mobile Setup
Student E-Mail   [Λ]

Students at Hood use Microsoft's Office 365 as their mail system.   Listed below are links to the current top mobile operating systems for phones and tablets.
         Click here to use Microsoft's Self Help Mobile Wizard    

Tip #1:  Use "" as your email server
Tip #2:  Always use your full email address when asked for "user" name or ID 
Faculty/Staff   [Λ]

Faculty and Staff at Hood use Microsoft's Exchange located on campus as their mail system.  Listed below are links to the current top mobile operating systems for phones and tablets.  ActiveSync is the only permitted method of mobile connection for Faculty and Staff.   For "Quick Starts" and "Do it yourself" users, please refer to the table listed at the top of this page entitled "Basic Needed Information".

NOTE:  You must enter Hood's email server name manually for all mobile setups.  Use "". 


If your e-mail client supports POP and IMAP, you can choose from several different POP and IMAP e-mail programs to connect to your account. The features supported by each e-mail program vary. For information about the features offered by specific POP and IMAP e-mail programs, see the documentation that's included with each program.  If your e-mail program supports Exchange accounts (for example, Microsoft Outlook, Microsoft Entourage, or Apple Mail for Mac), we recommend that you set up an Exchange connection to your account rather than a POP or IMAP connection. Exchange connections support more features than POP or IMAP connections. 

For a list of the major email clients and their instructions, plus general setup information, click HERE.

To find your server settings, sign in to your Hood e-mail account using Outlook Web App. After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Protocol Settings page under POP setting or IMAP setting, and SMTP setting.