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Printing Instructions


  • Check/Manage Your Print Charges

• Personal Printers in Resident Halls

• Purchasing Additional Printing

• Connecting to Printers on Campus

• Printing at Hood

 
• PaperCut Client Tool

• Print Queue Locations

 

Introduction

There are 3 general types of printing available for students at Hood.  Each method has its own subtleties and requirements:

Printing from labs
  • Printing to the college's labs is only available to current Hood students, faculty, and staff.  In order to print from a lab computer, you need only to log into the lab computer with your Hood ID and Password.  The lab's printer will automatically be installed for your login session.
Printing from the wireless network
  • Printing from Hood's wireless network assumes that you are printing from your personal computer.  If you are printing from a Macintosh or an iOS device, you are required to install the PaperCut Client Tool or App (see below).  If you are a Windows user, installing this tool is optional.  Droid and Linux users are not currently supported.  Please check the Printing Instructions below for assistance with wireless printing here at Hood.
Personal printing in a dorm or apartment
  • Please review the document Personal Printers for Hood College Residents.
  • Printing from a Hood dorm can involve either wired or wireless printing.  If your residence offers a computer room with a printer, please refer to the wireless instructions below.  Printing to a personal printer does not involve the Hood print accounting system.  Policy and Instructions are currently being establish during the Fall 2012 semester.  If you need assistance in setting up a printer in your dorm/apt., please contact the EUC Helpdesk at euc@hood.edu or 301-696-3622.
  • Printing at an off-campus personal or Hood provided apartment does not involve the Hood network.  As a result, Hood does not provide instructions or policy for printing in this type of location.

If you are having a problem printing, please contact the EUC Help desk either by email (euc@hood.edu) or by phone at 301-696-3622.  The Student Print Queues chart lists all available lab printers by their queue name, location and associated printer.   Use this information with the Printing Instructions located at the bottom of this page.

What is the PaperCut Client Tool and Why Should I Install It?

The PaperCut client tool is a software component that runs on users' workstations and devices.  The user client provides services that enhance the print tracking experience such as displaying the user's printing credit in real-time, providing a convenient link to open the user web interface, assisting in message delivery such as "printing denied" messages and providing access to advanced features such as the ability to allocate print jobs to shared/group accounts.

The PaperCut App for iPad / iPhone and the PaperCut Client Tool for Macintosh are required for printing to PaperCut managed printers as it provides authentication (linking up users with their print jobs). It can also provide balance display, print job confirmation, shared account selection and message notification.

  • Macintosh Devices running OS X must install this client in order to authenticate with PaperCut and print.  Click here to install the PaperCut Client Tool.
  • iPad/iPhone Devices running iOS must install this client in order to authenticate with PaperCut and print.  Click here to install the PaperCut iOS App.
  • Windows Devices running Windows do not have to install the client as Windows natively "talks" with Active Directory which PaperCut bases its authentication. However, Window users may still wish to install this client in order to obtain the other benefits it has to offer.  All Hood lab computers have this client installed.  Click here to install the PaperCut Client Tool for Windows.

Printer Installation Instructions

The following links provide directions for setting up a Hood College lab/dorm printer to your personal computer.  In order to print from a Hood lab/dorm computer, you must login to the provided Hood computer with your Hood ID and Password.  A pre-installed printer will then be available.

  • Windows XP

Note: These instructions were written for Windows XP.

Quick steps: 
  1. Click Start, then click on Run.
  2. In the Openfield type \\neptune then click OK. (or type \\144.175.16.16 then click OK)
  3. A window will open showing networked printers. Double click the printer for your dorm or lab.  It will be named accordingly.
  4. You’ll be asked if you want to setup the printer on your computer. Click Yes
    1. NOTE: If asked if you want to print from MS-DOS programs, select No and click next.
  5. You may be prompted for a username and password.
  6. In the Username or Connect As field type pergola\ followed by your Pergola network username (i.e. pergola\abc01).
  7. Type your password in the appropriate field. Click OK.
  8. Once the printer is set up, a window will open showing any print jobs queued on the printer. Close this window.  You're ready to print.

  • Windows Vista - 64 bit

NOTE: These instructions were written for Windows Vista -  64 bit.

Quick steps: 
  1. Authenticate to the print server by entering \\neptune.hood.edu at Start-Run  
  2. At the login authentication page type your user name (Pergola\username) and network password. Close the window.
  3. Add Printer
    1. Start – Devices and Printers
    2. Click Add Printer
    3. Click Add Local Printer
    4. Click Create a new port. In the “type of port field” select local port, click Next. In the “enter port name field” type \\neptune.pergola.hood.edu\"printername"
    5. Select a Printer Model, then select the driver name for the specific printer. If the printer is not listed, click on Windows Update, then select printer.
    6. In the printer name field, change the default HP printer name (eg. HP Laserjet 8150 Series PCL6) to the dorm or lab printer name (eg. Smith) you just selected if you’d like a more meaningful name.

  • Windows 7  -  64 bit

NOTE: These instructions were written for Windows 7 -  64 bit

Quick steps:
  1. Authenticate to the print server by entering \\neptune.hood.edu at Start-Run
  2. At the login authentication page type your user name (Pergola\username) and network password. Close the window
  3. Add printer
    1. Start – Devices and Printers
    2. Click Add Printer
    3. Click Add Local Printer
    4. Click Create a new port. In the “type of port field” select local port, click Next. In the “enter port name field” type \\neptune.pergola.hood.edu\"printername"
    5. Select a Printer Model, then select the driver name for the specific printer. If the printer is not listed, click on WINDOWS UPDATE, then select printer.
    6. In the printer name field, change the default HP printer name (eg. HP Laserjet 8150 Series PCL6) to the dorm or lab printer name (eg. Smith) you just selected if you’d like a more meaningful name.

  • Mac (OS X 10.6 +) 
Quick steps to print from your Macintosh:

NOTE: These instructions were written for Mac OS X 10.6 + and assume that you have an active connection to the internet.  In order to print from a Macintosh, you must install the PaperCut Client tool as described here and have it running. This app requires Java.  You must be logged on to your Mac with Administrator privileges. The instructions below reflect OS X ver. 10.7.x (Lion). Previous versions of OS X will state "Print & Fax" in place of "Print & Scan".

  1. Log into Hood's wireless network using your student Username & Password
  2. Click the Apple icon in the upper left and choose System Preferences.
  3. Click on the Print & Scan icon.
  4. Click the plus sign (+) found at the bottom of the Printers dialogue box located on the left side of the Print & Scan window.
  5. The Add Printer window will appear.  Choose the Default icon in the menu bar.  A listing of available printers will appear.
  6. Choose a printer from this list (dbl-click).  Depending upon your OS version, the printer driver may automatically be selected.  If it is not, choose Select Printer Software and enter either the model of the printer or Generic PCL 6/PCL XL Printer.  The model of the printer can be obtained here.  Optional: enter the location of the printer.
  7. Click Add.  The printer will be added to your Printers list.
  8. Note: After clicking Add, a window of Installable Options for the printer may be displayed. Check these as appropriate for the printer, especially if it will print Duplex (only Library and Apple offer this feature), then click Continue.
  9. Open the application/document you wish to print.  When you actually print, the PaperCut Client tool will ask you to login with your Hood ID, PW and the amount of time you will be printing.  This feature will allow you to print for a period of time without re-logging into PaperCut.

  • iPad/iOS Devices

Quick steps:

Notes: In order to print from an iOS device (iPad/iPhone/iPod), you must install the PaperCut app, be logged into this app with your Hood ID and be connected to the Hood wireless network.  Not all iOS apps offer printing.

  1. Open/Create the document you wish to print from.
  2. Find the Print Options button and choose the printer you wish to use. 
  3. If the printer offers double sided printing, you must turn off this feature in order to print (known bug). 
  4. Choose number of copies and press Print.
  5. You may now open your PaperCut Client Tool to view the printing progress and your remaining funds within your Hood printing quota.