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- What is Microsoft Exchange?
- Access your mail from the desktop
- Access your mail from the web
- Outlook Training
- Those who have not migrated
- Support
End User Computing (EUC) is in the mist of migrating all Faculty and Staff from Communigate Pro to Microsoft Exchange Mail Server.
What is Microsoft Exchange and why is it better? [top]
Using Outlook on a Microsoft Exchange server provides you with integration of e-mail, calendar, tasks and contacts. This means you have access to your important communications through your Microsoft Outlook inbox. You can access Exchange from anywhere–at your desktop, via the web or from your mobile device. It will be easier to find and share data, documents and schedules from wherever you are!
When Outlook is used with Exchange, there are additional benefits. Here are a few:
- access to Outlook on the web looks just like your "desktop" Outlook (using Internet Explorer)
- connect wirelessly to e-mail, calendar, contacts and tasks using your iPhone, BlackBerry or Windows Mobile device (such as Treo)
- share your calendar with others
- create a meeting request to preview attendees free/busy times with highlights of better days/time
- create a task that can be assigned to others via a generated e-mail message and, upon task completion, a status report is generated and sent via e-mail to the task originator
Access Your Exchange Mailbox From Your Desktop [top]
EUC will be providing Microsoft Outlook for Faculty & Staff to access your email from your desktop/laptop computer. Outlook is a personal information manager from Microsoft and is part of the Microsoft Office suite. Although often used primarily as an e-mail client application, it also includes a Calendar, Task Manager, Contact Manager and more.
Access Your Exchange Mailbox From The Web [top]
Microsoft's Outlook Web Access (OWA)provides access your Hood Faculty/Staff email from any computer with an Internet connection. When you use Internet Explorer to access OWA, you will receive a significantly enhanced experience that closely resembles the Outlook desktop client. When using a non-Microsoft web browser such as Firefox or Safari, you will receive a "lighter" version of OWA that will still provide the user with the necessary features to assist in collaboration with other users. Outlook Web Access is an effective solution for people who require roaming, remote access, or cross-platform functionality.
For a brief explanation of Outlook Web Access, please view the following video:
Outlook Training [top]
NOTE: Outlook training is provided for Hood's Faculty & Staff only.
Quick Reference Guides:
The following reference guides are available for printout. You will need to have Adobe Reader on your computer to view these guides
Printing Tip: Print guides in duplex mode on a color printer
Online training:
Online training is available for Outlook 2003 and 2007. These are individualized, step by step and self-paced tutorials that average approximately 3 minutes in length and require no software to be downloaded. You can proceed in order completing each training item or you can search and pick and choose the specific items you need help on. You access this training through any web browser.
Please contact EUC (euc@hood.edu, 301-696-3622) and place a work order to sign up. A personal training account will be created and you will be contacted with your login information.
If you already have your login information, please use the link below for your training:
Those Who Have Not Migrated [top]
EUC will continue to support those users who have not been migrated to Microsoft Exchange to July 10, 2009. We will only support the Outlook and Eudora email clients in addition to webmail access to your accounts. We encourage you to notify the EUC Helpdesk to migrate your account as soon as possible.